Usacomplaints.com » Electronics and household app. » Complaint / Review: HHGregg - Switched Dishwashe. #1085835

Complaint / Review
HHGregg
Switched Dishwashe

In Nov. 2011 I purchased a whirlpool dishwasher and had it installed. Later when the dishwasher broke, I discovered that your installers placed a different whirlpool model then the one I purchased into my home, and canceled my 5 year service plan in January some 45 days after the delivery. HHgregg refused to repair the dishwasher, and an outside service informed me the motor was gone. I have purchased a new dishwasher from another vendor. It is illegal to give someone a product they did not buy without their knowledge, and further refund money on a service without notifying the customer either. Lastly, since you did all these wonderful things, and did not want to fix the dishwasher you could have at least given me store credit of some sort as restitution.


Offender: HHGregg

Country: USA

Category: Electronics and household app.

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