I opened an account with this comany and tried to deposit money 3 times to transfer funds into LockPoker.
It would not go through so I decided to delete the card, which it would not allow me to do. A notification just kept popping up that the "card has prepay." Also, there is nowhere to delete the account.
So, I contacted online help... Where you chat with someone. Here's how the conversation went:
00:34: 13 Thank you for contacting us. An operator will be with you shortly...
00:36: 50 Operator Eric joined the chat
00:36: 55 Eric: Hello, how may I help you?
00:37: 50 joy: The card I have registered with ECMC will not work and it will not allow me to delete it. Also, I do not see anywhere that I can delete my account.
00:38: 14 Eric: just leave it 3 months and it will disappear
00:39: 11 joy: No, it won't... That account has been sitting formore than 4 months and i just logged back in today
00:40: 32 Eric: my supervisor told me this
00:40: 55 Eric: I'm afraid i could not offer any help
00:41: 08 joy: Then get me your supervisor
00:41: 33 joy: or a phone number to call
00:41: 57 joy: I want the card and the account deleted
00:44: 20 joy: hello? Can you give me that?
00:46: 50 joy: i didn't think so... I'm reporting this to every website i can... including the ones you supposedly service
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