This company ran an ad on TV which quoted a price and a reasonable shipping charge. The total charge was in the mid $30 dollar range complete.
They added that if unsatisfied there would be no problem with return. Whena the shipment was received on 2/14 there was an invoice for $67.70 which was charge to my credit card, and a notice that an authoarization must be given for return. I call today and was advised that cost of return forwarding would be at my expense to which I agreed. I was also advised tha there would be a charge of over $32.00 in addition. This was completely in contrary to thier ad. I would be willing to pay the return freight and a reasonable charge for shipping but would expect reimbursement for the returned items. They were adamant that the charge for the return would be enfoarced by them
0 comments