This location is the only one I have dealt with. My husband and I have had Lucy (woman in charge?) call our hom, his place of employment, and our cell phone on numerous occasions to berate us. She has told my husband that she will repossess our vehicle and she will file charges against us if we do not pay. She is very, very rude to the point where we have threatened to sue the company.
FDCPA laws don't allow this kind of harrassment or threats. We asked her not to call our phone numbers and asked for a copy of our file, payment arrangments, how much we hav paid and so forth. Her secretary sent the requested file. It states at the bottom that we asked for no more phone calls. A week later they hired a new person, Cheryl, who called my cell phone, home number and my husbands place of employment. I guess they didn't tell her they weren't allowed to call!
We have had enough! I have just sent an e-mail to their corporate office asking to resolve this matter with the Clearwater office. We'll just see what they have to say. If your looking for a loan, don't go through them!!!
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