Usacomplaints.com » Miscellaneous » Complaint / Review: Google Wallet Trust and Safety Department - Case ID 7429188451 - Consumer Report. #1024768

Complaint / Review
Google Wallet Trust and Safety Department - Case ID 7429188451
Consumer Report

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Flag this messageFwd: Google Wallet Trust and Safety Department - Case ID 7429188451Thursday, December 27 9:33 AM
From: "JuliePeveri" Add sender to ContactsTo: (Personal Information Removed)

From: "Google Wallet"
To: (Personal Information Removed)
Cc: (Personal Information Removed)
Sent: Wednesday, December 26 8:22: 01 AM
Subject: Google Wallet Trust and Safety Department - Case ID 7429188451

Google Wallet sent this message to Warren Vivian (Personal Information Removed)

Dear Warren Vivian,

In order to complete this transaction first you must make the down payment via bank-to-bank electronic wire transfer of US $10,775.00 to Google Wallet bank account. Google Wallet will secure the payment until you will receive, inspect and accept the vehicle. Or, if it is the case, Google Wallet will refund the payment to you. After payment is secured, the Seller is authorized to ship the vehicle. Your funds will not be released to the Seller until you have received and approved the merchandise you are purchasing. You will have 5 days to inspect it. If it is complete and as described, you should accept the vehicle. If you refuse the vehicle, you must ship the vehicle back to the Seller within 10 business days and the refund will be sent to you. The Seller will support the return shipping charges. If the vehicle is accepted, Google Wallet Financial Department submits the payment directly to the Seller within 3 business days.

The vehicle 1969 Ford Mustang Shelby GT-500, VIN: 9F02R480688 is in our custody. The vehicle was verified by Google Wallet and has a clear and clean title. The current owner of the vehicle is Julie Peveri and there is no lien on the vehicle. The title will be delivered inside the vehicle. You will receive all the original paperwork with the vehicle. This transaction is covered up to US $50,000.00 by Google Wallet.

Sincerely,
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Flag this messageGoogle Wallet Trust and Safety Department - Case ID 7429188451Thursday, January 3 5:55 AM
From: "Google Wallet" Add sender to ContactsTo: "warren vivian" Cc: (Personal Information Removed)

Google Wallet Trust and Safety Department - Case ID 7429188451

Dear Warren Vivian,

This email is to confirm that we have received your payment receipt and we will secure the deposit into non-interest bearing trust account as soon as the money clear our account. This particular transaction is 100% insured against all sorts of risks, since the seller is a premium Google Wallet member covered by a Purchase Protection Account of US $50,000.00 and the seller has insurance for the entire price of the car because the seller decided to insure the vehicle during the transportation and after for 7 days. Shipping has been paid already and you won't have to pay anything extra.

We will NOT release any amount of money to the seller because this is against the original agreement and our company's policy. We have acknowledged this inconvenience and the most indicated solution at this point is for you to transfer the remaining balance of US $10,775.00 to the same Google Wallet account and send us the payment receipt because we have to secure the entire amount if the vehicle is insured for the entire price.

We want to appologize for this inconvenience, we understand your concerns but you can rest assured that we have verified the parcel and the vehicle you are expecting is the exact same one that was advertised, it has a clear title and it is ready to be shipped. We are certain that you do understand the situation and you can take care of this last, but highly important matter. Thank you very much for your cooperation.

Should you have any further questions, please don't hesitate to Contact Us or you can call MARK GORDON with Google Wallet Assisted Purchase Department at: 1- (408) 414-7463

Thank you for using Google Wallet.

Sincerely,

Google Wallet Customer Support



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