The company auto-enrolled us after one use. In November, my husband asked a question and replied that the answer they provided helped him (later discovering it did not). On that basis, they started billing us every month. He paid the $48 charge in November. Then in December and January he was billed $48 each month, without using their services. They are very sneaky.
I have searched other sites for answers periodically and have been re-routed to JustAnswer, never suspecting a permanent membership.
Complaint / Review
JustAnswer.com
Auto-Enrolled in Monthly $48 Billing After One Question
Author: texred
Offender: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com
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