Complaint / review text:
On December 12,2012, I filed for an loan with Alliance Finanical/Alliance Professional Services, and once I filed out the application, I was told that I will hear from some one within 24 hours to find out my results of the loan. I applied for 1,000 and when I got the phone call from Shane Epstein from Alliance, he (Shane) told me that the amount that they start their loans off with is 3,000, and that I was approved if I wanted to proceed with the 3,000 loan. I said yes, cause I'm trying to rebuild my credit. I asked him (Shane) what was the monthly amount I would have to pay, and he said 134.32 for 2 years. Then Shane told me that I would have to have collateral and I asked him (Shane) what kind of collateral would I have to have. He (Shane) stated either a car, co-signer, or insurance. I asked Shane how much was the insurance because I really didn't want to use a co-signer, and I didn't have a car. So Shane told me the insurance was 314.00, and I asked if they could just take the insurance from the 3,000, and he said to give him a few minutes and call him (Shane) back, he (Shane) will try and get in touch with the lender. So I waited till the next day, and talked with Shane, and he (Shane) said the bets that the lender could do is take $200.00, so I said ok, then what. He (Shane) said once the 200.00 was paid that I would have 4 days after the 3,000 was deposited to pay the other 114.00, so Shane gave me the information on where to send the money, I went and paid the 200.00 on Dec. 14,2012 and called Shane back with the control number. Shane stated that the 3,000 will be deposited into my account within 2 hours. Well after the 2hours, the money WAS NEVER DEPOSITED. I called back, and Shane said, it will definality be deposited before 8 p. M on Dec. 14,2012, well the money NEVER WAS DEPOSITED. So the next day I called and a lady answered, I asked for Shane, and she said Shane wasn't available, i asked her what was her name, and she said Teresa. So I went on to tell Teresa, that I had paid the 200.00 and that Shane said it would be in my account, but it has NEVER BEEN DEPOSITED. So then Teresa gives me a number, and stated that I can call that number and ask for a manager. I called the number, and begun speaking with a Darnell Johnson, which he stated he was a manager. I told him the whole conversation that me and Shane had and he said, wait a minute, let me look @ your account, then he (Darnell Johnson) stated that the reason that I haven't gotten the 3,000, is because I haven't paid the whole amount for the insurance, and that if I wanted to receive the 3,000, that I needed to pay 214.00 more. Darnell Johnson said once the 214.00 was paid, that i would receive the 3,000. I asked him why I had to pay 214.00 more when the insurance was told to me by Shane that it was only 314.00, Then Darnell stated that it was taxes on it and that's why it was 214.00, so he said to send it to the same person I had sent the 1st 200.00 to and once I did, to call him (Darnell Johnson) back and give him the control number and the money will be deposited into my account before 5P.M. On Dec. 17,2012. As of today Dec. 18,2012, NO MONEY HAS BEEN DEPOSITED and I was able to talk with Darnell Johnson till today 12-18-2012. I kept calling all morning, a lady said he wasn't in, he (Darnell Johnson) want be in till 45 min, which this was @ 10 A.M. On 12-18-2012. I have been calling back, and the number that Shane Epstein used was 1-888-444-9985, has been busy since the 14 of Dec2012, and now with using the number that was given to me for the management which is 1-888-493-1805, it's wringing, but going to voice mail. I am out of a total of 435.00, which includes the fee for sending the money. I sent a total of 415.00 to Amal Havili to Georgetown, Ontario Canada and a Total of 20.00 in fees for sending it. I am a single Mother, and I used that money, thinking I was going to have the 3,000 to buy Christmas for my children. These people have stolen from me and my Children and I REALLY NEED MY MONEY. I borrowed that money, with having belief that Alliance Finanical/Alliance Professional Services was an legit company and that i could pay this money back to the people I borrowed it from. Please help me to get my money back.