Usacomplaints.com » Literature & Books » Complaint / Review: Alibris - Fraud. #626965

Complaint / Review
Alibris
Fraud

Our tale: I needed to-order as many hardcover copies of Hermann Hesse's works when I may find, and Alibris provided several. I requested about twentyapproximately. One, particularly, Narcissus and Goldmund, was outlined as, "Hardcover: New, Fresh, Great Conditon." I paid $37.00 for this 1 guide, along with a delivery cost of $3.99. What I obtained was a yellowed, used book content in the sixties—anything one may discover in a garage sales. Alibris and that I exchanged numerous emails since I discoverd that there is no method to contact them by telephone, plus they declined to contact me, although I required a call-back, making my phone number with, atleast, a couple in my own emails. I had been surprised to locate they didn't have an archive of the purchase! They explained to visit Google and discover it myself. After I couldn't think it is, somebody at Alibris, lastly, delivered me a duplicate, but all it stated was Alibris and also the title of the guide. No specifics—simply the subject of the book along side Alibiris, Alibris, Alibris repeated over twenty occasions: no book vendor's title, no cost for that guide, with no delivery cost. Please realize that if you have to return a guide, for whatever cause, you, the client, purchase shipping—that we did. After I reported that I ought to not purchase returning a guide to some bookseller which was, clearly, a fraud, in the beginning, they mentioned that was there plan. Following a few more emails, I had been informed they might purchase the return shipment. Obviously, they never did. I delivered the used book copy of Narcissus and Goldmund to some bookseller in Nyc that provided merely a PO Box with no telephone number or current email address on its "bill." I actually agreed to take the hardcover version which was explained about the Alibris website from that same bookseller since among the emails Alibiris delivered to me mentioned that "a bookseller makes an error" occasionally. I came across this was no error. The alleged "bookseller" never approached me, despite the fact that I delivered a notice using the guide after I delivered it declaring this deal may be a "error, " plus they might deliver me that hardcover version that it lists on Alibris. I needed to come back additional publications simply because they were in publication or not within the situation explained on Alibris, I actually was delivered a dust jacket without any book, but taken care of the book. Just recently my charge card business completed the the payback. Caveat Emptor!!!


Offender: Alibris

Country: USA

Category: Literature & Books

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