We purchased documents necessary for an adoption. The documents were originally sent to us missing key information and had the wrong information in the wrong fields. A correction was sent to us. We made an appointment to meet with the court clerk to file the paperwork. The court clerk took a look at the paperwork and stated it was all wrong. Not only were the documents prepared incorrect but they were the wrong format.
Contacted the company via their 888 number on the website. Spoke with a man who stated the bookkeeper would contact me back. Never received a call back. Called again and was told they would refund our money. We waited no refund was made. Now the 888 number we we're calling is continually forwarded to an answering service. I cannot get a live person from the company on the phone. I've left multiple messages and cannot get a call back.
Their website states specifically 'Full money-back guarantee that your documents will be accepted by the courts.' Looks like we've been scammed out quite a bit of cash. Stay away from these guys they are quite the scam artists.
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