I was told to begin with that if I would make 3 payments of $965.00 a month and on the fourth month I would be making new payments to the bank (for my house payment) in a much reduced rate. I did make those payments, and of course on the 4 month nothing had been done. I was finally contacted by a client relations person named Jennifer Carrapeiro asking for documents that was needed to contact Bank of America concerning my house loan and get a modification done. That was on June 8th. I faxed all the necessary documents to her that day to the fax number on her e-mail.
I waited and waited and finally 1 month later I contacted her and ask what was going on? She stated that she never received any of the documents and gave me a new fax number. So I resent all the documents again to her. Again I waited and I waited and finally was contacted by another lady. She stated that she contacted Bank of America and that I would not qualify for any loan modification at this time. My house was to be auctioned off on 9/4 which I had been telling them that since the beginning. Because of lack of contact with the bank, I am now forced to do a short sale on the home. I have all the documentation to back up this statement. I even typed a letter to R.M.A. Requesting a refund of the money that they were paid. I have left numerous messages with not 1 return phone call.
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