I was curious about the "penny auction" stuff so went to check it out. Went5 to signup for an account where they offered me some FREE bids if I'd sign up for their newsletter. Figured that was great cuz I could at least get a look at it all before committing any cash... Yeah right! THEN came page 2 where I had to buy a $60 "Bid pack" before I could get my FREE bids.
Went to close out of the site when their "Live Chat Agent" named Rachel pops up. Had nothing to lose by voicing my complaints, so I did. LMAO!!! Live my a*!! Their "Live Agent" is a damned bot. Funny thing is that you can ask if it's a bot and the reply is "Yes I am a real live person and my name is Rachel." Ahhh... But ask it what color a lemon is - "I am sorry, but I have limited support information. You will have to submit a ticket through the Support site."
IMHO, this is false advertising/misrepresentation. I did go ahead and submit a ticket to their support system. Not even bothering to complain about setting the account up anymore, but to call them out on the extremely poor practice of claiming that their bot is a "Live agent". The response was PRICELESS..."I am sorry this has been your impression of the website. We try to make our site as transparent as possible. For this reason we created the "QuiBids 101" section of the website which thoroughly describes our business model; Blah, blah, blah..." The Support desk is a bot as well!!!
I don't know how or why anyone would give a business that uses deception this blatenly their hard earned money. Baffles the mind.
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