Usacomplaints.com » Shops, Products, Services » Complaint / Review: Quibids - Ripoff / Poor Customer Service. #630879

Complaint / Review
Quibids
Ripoff / Poor Customer Service

I was the top bidder on auction 520199515 "250 bid voucher" ther is no doubt that I was the high bidder because I was being aggressive by staying in the first position in the last few minutes of the auction. I was in the first position when the timer ran out and they gave the auction to another bidder. I contacted [email protected] about the auction and they only refunded my bids, and thats bull. I was excited when the auction ended because I was in first postion but was upset when they gave it to the bidder in second position. I would have been satisfied if they would at least awarded my the voucher and refunded my bids.

They have a long way to go getting the bugs worked out of the site and really need to get better at customer support. I cancelled my account because of the poor customer support and poor auction pages. If you plan on joining anyway better have a deep pocket book, you have to buy bid blocks at a cost of cents for each bid and it takes no time to use 100 bids "$60.00"

And forget about contacting them after hours with a problem.

I would no way recommend this site until they get all the bugs worked out, better customer support and after hours help.

PS: Please forgive my bad spelling and poor grammer.


Offender: Quibids

Country: USA   State: Oklahoma   City: Oklahoma City
Address: 4 NE 10St ste 242
Phone: 4052532038
Site:

Category: Shops, Products, Services

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