Please see my post On Wed, Jul 7 at 12:39 PM, BRU RespoDear Ms. Wagar:
Thank you for taking the time to bring your concerns to our attention. We are in receipt of your consumer complaint.in addition to documenting your issues to our files, we will also share your information with the Better Business Bureau. This will assist us to document trends, and the BBB may be able to mediate your issues as well. If your complaint is under the authority of another agency, we will forward your complaint for further processing.
If your complaint raises issues that are part of widespread deceptive practices that rise to the level of a statewide concern for Colorado consumers, our office will initiate an investigation. If your complaint does not fall under the direct supervisory authority of any federal or state agency or it involves a private contractual dispute, you may wish to pursue private remedies.
Sincerely,
Office of Consumer Fraud nses
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