I was fooled and signed up for the grant cd that the website offered. I recieved the cd and then the site started charging my credit card $39.95, monthly. I tried to cancel within the 7 days that they required and they stated they did not recieve the request. When the first charge was posted, i sent another request through their complaint department. Still this one was not recieved either, but the charge disappered off my bank account. Once again they tried this month. I called the immediately and had to argue with the woman. SHe tried to get mouthy with me and I threated to turn in a complaint to the FTC. She then "cancelled" the "account". I then requested that my money be refunded once again she gave me another confermation number for that. During this conversation, she repeatedly tried to get me to keep the service for a lower price.
All I can say is be firm, don't give them any "wishy washy" answer. Get rude. Hopefully this will solve my problem.
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