Complaint / Review
Stamps.com
Charged my card - I had no idea and they would not reimburse me

I signed up for Stamps.com because I needed an account to print basic shipping labels. There was no mention of a 15.99/month service charge in any of the screens while I was doing this. It was in the email they sent but the thing was huge with tons of text. A month later, after I printed my label and moved on with my life, my bank account was charged 15.99.

I called to cancel which took another 15 minutes of holds and transfers (there is no way to cancel online). They were very pleased with themselves to "waive the current 15.99 fee" but did nothing to reimburse the charge they made to my bank account.