I have been trying to get my $40 rebate on promo # 90-1065 since 12 that was offered throuh Best Buy. I initially mailed my submission on 11/29. After calling when it was overdue, I received no apology and was told it would be another 8 weeks without any reason.
Since then, I moved to a different address and found out a check was supposedly sent to my old address, but was probably returned because the post office doesn't forward checks. I've attempted to call at least 5 times, but am met with a request to leave a message. None of those messages were answered. I've sent many email messages at buslink.com and most were also unanswered except twice. Once, they claimed you had no record of my rebate submission and another, I finally received a message that my rebate resubmission was approved on 7/1/04 from checkrebates.com. But of course, 12 weeks later, no rebate check.
Now when I call, there is no one to speak to about this matter. Three times I called today, and each time when I explain the situation and want to talk to someone and specifically tell them not to forward me to the rebate extension because it's just a recording telling me I need to write a letter, that's exactly what they did each time.
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