Usacomplaints.com » Internet & Web » Complaint / Review: Verizon Online - AKA Verizon Lied about service transferral procedure, causing me to be rightfully billed $113 from another company for redundant service. Rip-off!. #93514

Complaint / Review
Verizon Online
AKA Verizon Lied about service transferral procedure, causing me to be rightfully billed $113 from another company for redundant service. Rip-off!

On July 23 I changed websites companies from Bestweb Web to Verizon Online. Although purchasing my support the individual I talked with-in the revenue division advised me that Verizon could be accountable for calling my previous company (Bestweb Internet) and rescheduling my support together. After being billed by Bestweb Web for 2 weeks of support past my "termination", $56 and alter every month, I named them up simply to discover that Verizon cannot stop my support together; that I have to send or send them a cancellation request having a handwritten signature. I ignore it 8 weeks since I believed the very first month was this is the last cost prior to the move.

I called Verizon and was informed they cannot stop my previous support; that I'd to complete it which I ought to have now been advised this. Nevertheless, as previously mentioned above, I had been lied for the reason that I had been informed they'd do that for me personally.


Offender: Verizon Online

Country: USA   State: West Virginia   City: Martinsburgh
Address: 400 Foxcroft Rd. , 2nd Floor
Phone: 8774835898

Category: Internet & Web

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