In May of this year, I switched from Optimum Online to Verizon DSL because of a large price increase from Optimum and a seemingly better promotional offer from Verizon of $29.95, - $5 a month & free modem & shipping - I confirmed this on their website & have a copy of the online chat to ...
Here it is the year June 17th, at 11:48AM and I have just finished a called in to the billing department, and lo and behold I just spoke with Chris! I changed my regular service to FIOS since it appears that the package will be cheaper. GABRIEL GREVENSHUK from 20/20 COMPANIES to make the switch ...
I checked into a TV advertisement for Verizon a package of FIOS TV with free DVR, Computer Internet and Telephone Service at $99.99 per month in the Pittsburgh area. This advertising is very misleading if not outright illegal, as the $99.99 covers the Verizon services only and special equipment is ...
I will never again in my life deal with Verizon Online, or any other Verizon company. They have been an absolute nightmare. A few months ago, my "high-speed" internet service was interrupted. I called Verizon to get help with this problem. What a complete waste. I was on the phone for at ...
Verizon telephone order taker said cancellation of my DSL service (Verizon online) would be triggered by disconnect of my Verizon telephone physical landline. DSL is delivered on a landline. Two weeks after removing the landline, I received a credit card bill with full DSL charge. Verizon Online ...
So I moved. Verizon makes that simple right? Wrong. First off I had my mobile phone and internet on one bill. Told Verizon online about the move. They never told the mobile side. So my bill got split into two and my auto bill pay was deactivated on the mobile side. They came looking after 3.5 ...