TCA Fulfillment Services, Inc. (supposedly) provides rebate fulfillment for companies like Viking Interworks. I mailed complete documentation (Original UPC, receipt, rebate form) and mailed it within 5 days. The product (Viking CF256M) was purchased within the specified time frame. The company made the following determination about my submission:
Invalid upc label-not from product packageserial#
They are wrong, but they now have the original. The rebate was only worth $15, but after they do this 100 or 1000 or 10,000 times, they can skim a healthy profit.
COMPANIES CONSIDERING REBATE FULFILLMENT PROVIDERS: STAY CLEAR OF TCA FULFILLMENT SERVICES, INC. It will tarnish your corporate brand image and consume your customer service resources when you are forced to deal with scam rebates.
Joe Bob (errh, not my real name)
San Francisco, CA
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