Usacomplaints.com » Internet & Web » Complaint / Review: Usenet-nl - When I tried to cancel I was routted into a continuous loop, unable to actually contact them, the phone number put me on hold for nearly 20 min w / no results, when I discovered they were a hoax www.Usenet. Nl. #864516

Complaint / Review
Usenet-nl
When I tried to cancel I was routted into a continuous loop, unable to actually contact them, the phone number put me on hold for nearly 20 min w / no results, when I discovered they were a hoax www.Usenet. Nl

First, I tried calling the number on the Usenet website. I used nearly 60 minutes on my phone trying to contact them. Since, it was Sunday I tried the next morning w / no result.

So I ignored them. They kept sending me emails stating there was a problem w / my financial information. Hence, I reentered my information. The result was that I now had two separate accounts.

Believing my credit card information was safe, I continued to ignore their emails. Then I received an email (always in Spam) stating that my trial period was nearly up and that they were going to take the monthly rate.

I returned to the website, but found myself hopelessly caught in a "loop" sending me from their home page to customer care and back. I had them send me my account name (nfl-3659089-cca) and the password (*246) numerous times. I was unsuccessful each time entering the members area.

In desparation, I googled for their phone number when I found complaint. I read of the fraudulant nature of Usenet. I immediately cancelled my card in time. I will keep any future written correspondence for my official complaint.


Offender: Usenet-nl

Country: Netherlands
Phone: 877257336
Site:

Category: Internet & Web

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