Complaint / Review
Kazaa, Inc
Kazaa.com, Sharman Networks, Nikki Hemming (CEO). Studio City, Ca address, Melbourne, Australia address, Vanuata address, Alan Morris (EVP), Phil Morle (tech), Kazaa, fake free trial, cannot cancel, no response to multiple emails, deceitful practices

Kazaa.com has a fake 7 day free trial.

I registered for the free trial to track down an mp3 or two. I cancelled the same day. I did not receive a confirmation of cancelling that you get with legit sites. I wrote one email saying I had not received a confirmation and that I do not expect to be charged as I have cancelled.

It is 3 days later. I see in my bank account there is a 9.99 pending payment to KAZAACOM 800 40STUDIO CITY. That is how it reads. I immediately wrote 5 emails each less tackful than the last. I twittered them 5 plus times.

I looked up any and all contact info. There is a number that gives you a message saying that they do not take calls. There is information that a different company owns them in Studio City. (Something Tech Something) They're number has been disconnected.

Anyways, I did what I could. I just wonder if Im going to be giving them 9.99 a month forever or they just cheated me once.

Sigh.

PS. The files I got are in some uncover-table, unusable format.