Usacomplaints.com » Internet & Web » Complaint / Review: FIR Sauna Dome - Faulty product, non-reply. #826799

Complaint / Review
FIR Sauna Dome
Faulty product, non-reply

We bought a FIR sauna dome in March of '11. Them must have appeared t/in one single week; we didn't get the product till we created numerous connections with vendor-almost 30 days later. Within 3 months the system had ceased functioning. Vendor makes vague guarantees of getting an upgraded component "quickly", or "within the next cargo" without answering immediate concerns regarding purchasing the particular component required, etc. It's been over 30 days because we approached vendor about that problem. Lately vendor mentioned he didn't have any models whatsoever. Nevertheless, his site (presently) listings equivalent products as in-stock.

From: [email protected]

Topic: re: update on cargo

Day: Feb 15 4:41: 15 PM MST

To: Terri Rommel-Ruiz Hello Terri,

We don't possess the sweat domes or sweat covers in-stock however. Sorry we're inside a morning or two of having more in-stock.

Wes

On 2/15 2:52 PM, Terri Rommel-Ruiz wrote:

Hi Wes.

Your site provides a infrared sauna much like mine.

NOTE: PHOTO OF CURRENT RECORD was placed in mail. Http://www.pcfetch.com/saunadome.htm

I'm really worried, when I simply arrived a across many customer opinions that replicate encounters much like quarry when it comes to insufficient quality to customer problems.

I'm about the brink of processing a proper criticism; at this time I don't think you've the ability to obtain the alternative component required and am seeking an upgraded design to become delivered instantly at free.

It has gone on for way too lengthy; I originally approached you concerning the faulty product over per month before. Thanks,

Terri Rommel Ruiz

Delivery address

1383 Lindenwood Grove

Colorado Springs Co. 80907

Change Your Thinking

Alter the Planet...

Delivered from my iPad

On Feb 10, at4:23 PM, "[email protected]" published:

We're waiting about the next cargo, we-don't have any in-stock at this time whatsoever.

Wes

On 2/10 3:11 PM, Terri Rommel-Ruiz wrote:

... Does this suggest you've situated the right container but haven't obtained it yet? Or are you currently still attempting to find the right container?

Delivered from my iPhone

On Feb 10, at4: April PM, "[email protected]" published:

Hello Terri, sadly not however, however it is likely to be quickly I guarantee

Wes

On 2/10 2:51 PM, Terri Rommel-Ruiz wrote:

Hi Wes. Perhaps you have obtained the cargo you had been anticipating? In that case, was the right handle container (sweat dome) delivered? If it wasn't delivered, so what can I be prepared to occur next?

Thanks,

Terri

Delivered from my iPhone

Hello Terri,

We don't possess the sweat domes or sweat covers in-stock however. Sorry we're inside a morning or two of having more in-stock.

Wes

On 2/15 2:52 PM, Terri Rommel-Ruiz wrote:

Hi Wes.

Your site provides a infrared sauna much like mine.

I'm really worried, when I simply arrived a across many customer opinions that replicate encounters much like quarry when it comes to insufficient quality to customer problems.

I'm about the brink of processing a proper criticism; at this time I don't think you've the ability to obtain the alternative component required and am seeking an upgraded design to become delivered instantly at free.

It has gone on for way too lengthy; I originally approached you concerning the faulty product over per month before. Thanks,

Terri Rommel Ruiz

Delivery address: 1383 Lindenwood Grove

Colorado Springs Co. 80907

Change Your Thinking

Alter the Planet...

Delivered from my iPad

On Feb 10, at4:23 PM, "[email protected]" published:

We're waiting about the next cargo, we-don't have any in-stock at this time whatsoever.

Wes

On 2/10 3:11 PM, Terri Rommel-Ruiz wrote:

... Does this suggest you've situated the right container but haven't obtained it yet? Or are you currently still attempting to find the right container?

Delivered from my iPhone

On Feb 10, at4: April PM, "[email protected]" published:

Hello Terri, sadly not however, however it is likely to be quickly I guarantee

Wes

On 2/10 2:51 PM, Terri Rommel-Ruiz wrote:

Hi Wes. Perhaps you have obtained the cargo you had been anticipating? In that case, was the right handle container (sweat dome) delivered? If it wasn't delivered, so what can I be prepared to occur next?

Thanks,

Terri

Delivered from my iPhone

Hello Terri wont have any in-stock for some times, sadly we're on total back order for the product. We've a brand new cargo times out.

Wes

On 2/7 11:05 AM, Terri Rommel-Ruiz wrote:

That Is insane... Quarry was stated in July '11. Perhaps you have discovered a complement then?

Thanks,

Terri

On Feb 7, at 10:41 AM, [email protected] published:

Hello Terri,

Cheers, I actually have not noticed several issues in the containers. However they are always-changing them every year. The contacts will vary in it, so that they aren't suitable for one another. The same you have to become applied. Must have these in soon.

Wes

On 2/6 1:54 PM, Gmail wrote:

Thanks... Provided along time-my container survived, it's really fairly comforting to understand they've been producing changes... I wonder if a precise fit is truly what we would like? Particularly if they're just altering the container, and never the "cave".

Only A thought.

And again,

Cheers,

Terri

Change Your Thinking,

Alter the Planet...

Delivered from my iPad

On Feb 6, at 2:38 PM, "[email protected]" published:

Hello Terri,

Simply got this mail. Sorry concerning the difficulty, I'll have this delivered ASAP. We're having difficulty obtaining a precise fit. They've been through many changes recently. I'll guarantee this delivers soon.

Wes

From: [email protected]

Topic: Re: Update demand

Day: Feb 6 11:32: 15 AM MST

To: Terri Rommel-Ruiz

Hello Terri,

Sorry about my overdue mail reply. We're having difficulty obtaining a precise fit about the control, but I've a brand new cargo which may be arriving soon, this week sometime. Sorry concerning the wait in having this delivered. It'll not be long I guarantee.

Wes

On 2/2 4:05 PM, Terri Rommel-Ruiz wrote:

Hi Wes... Based on the following link @ advantages the control was not delivered. Were you ready to find one? Have you been awaiting the cargo or could it be area of the big cargo you described on Wednesday?

Thanks,

Terri

On 2/4 9:47 AM, Gmail wrote:

Wes,

Following up on our conversation earlier this week - UPS tracking indicates the comptroller container was not delivered yet.

I can't start to explain the effect this really is wearing my health. This is actually the toughest season for me personally due to the cool. With no sweat dome I'm continuously in discomfort, it's actually difficult to get free from sleep every morning, not to mention preserve a complete-time work guardian.

I am aware you're hectic and sometimes it's difficult to keep an eye on all there's to complete, but we'd this issue using the preliminary purchase-you delivered someone to Tx and were left with a contact mail for me personally that's never existed.

I'm asking one to please get this to important and so I may start to place my entire life back together.

Truly,

Terri

Change Your Thinking,

Alter the Planet...

Delivered from my iPad

Hello Terri,

Sorry about my overdue mail reply. We're having difficulty obtaining a precise fit about the control, but I've a brand new cargo which may be arriving soon, this week sometime. Sorry concerning the wait in having this delivered. It'll not be long I guarantee.

Wes

On 2/2 4:05 PM, Terri Rommel-Ruiz wrote:

Hi Wes... Based on the following link @ advantages the control was not delivered. Were you ready to find one? Have you been awaiting the cargo or could it be area of the big cargo you described on Wednesday?

Thanks,

Terri

Delivered from my iPhone

Hello Terri, thanks I had beennot ready to deliver it however, but will attempt to today. I'm searching for a precise fit with this control. I actually donot believe we will require back the aged control, but when possible please keep it in case.

Thanks,

Wes

On 1/24 6:45 AM, Terri Rommel-Ruiz wrote:

Hi Wes.

I received the following info yesterday, thanks. Do you want me to deliver you the initial handle device?

Thanks again,

Terri

Alter your thinking, alter the planet.

Terri Rommel-Ruiz, L.S.W.

[email protected]

From: [email protected]

Subject: Re: Sweat dome

Day: Jan 22 6:47: 13 PM MST

Thanks Terri, e-mail with image obtained. I will have this purchase place in immediately to get a new one.

Wes

Time: Jan 19-5:40: 56 PM MST

Hi Wes. I did so switch on the sweat dome again - the brand new fuse blew out.

You might have this inside your documents-our target:

1383 Lindenwood Grove

Colorado Springs Co 80907.

Take note: I started connection with vendor roughly 5 times prior to the first email listed.


Offender: FIR Sauna Dome

Country: USA   State: California   City: Vista
Site:

Category: Internet & Web

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