Usacomplaints.com » Electronics and household app. » Complaint / Review: Ge - GE customer service. #252126

Complaint / Review
Ge
GE customer service

Http://www.geappliances.com/

10-29-07 AM named 1800-6262002 for my SCA1000DWW Stove door-handle was damaged problem, in the place of purchasing a handle I've requested an entire doorway for a simpler alternative on my own.

The doorway expenses me $210.50 by delivered out overnight, having a woman established within the telephone I really could spend additional $10.00 to obtain this cargo following day that will be 10-30-07, in stead of to hold back to get a surface delivery 5~7 times.

10-30-07 morning around 2:45PM I still not obtained my starightaway cargo or any mail tracking data. I've called back exactly the same quantity 800-626, this time around the woman title Terri stated the bundle has gone out but no body might provide me a following data. Because its an over night bundle, after two more calls and waited to get a very long time about the telephone, Terri stated contact 800-477-6186 for my delivery cost refund., I named 800-477-6186 the woman Christine x-7518 explained the cargo did send by FEDEX instantly, and that I have to wait until 8PM to ensure the over night cargo to become my handle. At this time no body understands the following range or any e-mail notice about my cargo.

10-31-07 Day 9:00am nevertheless not notice my starightaway cargo from GE, I've named 800-477-6186 this time around is Linda addressing the phone call and explained the component did venture out 10-30-07 which means I'll obtain it 10-31-07 being an instantly cargo for them, I told Linda since I have have created an order get all verification that I'll have my cargo vessel in my experience by instantly and obtain by following day that will be 10-30-07 not 10-31-07, she stated its my issue for purchasing late, not her issue giving out oneday late, I obtain my Instantly delivery cost credit back, she stated that is just $3.00 back, total I'm still awaiting my cargo and didn't have any following data. For this deal, I'm unhappy using their support and spading $210.00 only for substitute a stove door, I'm harmful to utilizing GE items, at this time I'll prefer to observe anyone has got the same sensation as me with one of these individuals performing customer support work but didn't actually worry about a personis sensation and problem

I've sent GE support online but just got one reply back just provide you with complete lot figures to contact...

When there is anyone might state any factor attempt to create a diverse...

I'll be pleased to view it happen...


Offender: Ge

Country: USA

Category: Electronics and household app.

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