I bought a shiatsu massage chair from pcfetch for $1400 which was marketed on EBay as having a-5 year guarantee. After about 12 months, them created issues, and that I discovered some steel and plastic components underneath the seat. I approached pcfetch about praising their warranty starting Feb. 14, after erratic e-mail answers to 14 e-mails (they'll not reply the telephone) they nevertheless didn't provide any indicator or particular details about praising the guarantee. After calling EBay and also the North Park Better Business Office, Wesley Newman of pcfetch supplied a delivery address. The seat was delivered to pcfetch on April 5, coming on April 6, I settled the many hundred-dollar shipping charges. Mr. Newman guaranteed a-one-day recovery.in-May, Mr. Newman suggested the wait have been brought on by the purchasing of components. After I questioned what components, he responded that parts weren't required, as some inner parts have been bent & their specialized team had fixed it. After I requested when it'd be delivered, Mr. Newman mentioned that I'd to supply a company target to ship to whilst the organization they employed wouldn't deliver to some home. I replied after examining using the delivery organization to deliver it for their workplace in my own region & I'd choose it-up from there.By May 12 (12 months after first-contact) pcfetch hasn't yet returned the seat or suggested when it'd be delivered.
Should you cope with the corporation and experience related issues, you are able to contact the North Park Better Business Office at data@sandiego. BBB.org.
0 comments