Complaint / Review
Century Link
Charged me for no service

I ordered internet and was promised the speed of 10 megs. When i installed it all i could get was 1.5 megs.

I called them and started troubleshooting and could never get it to go to the 10 megs, we tried for the next 5 days to get it but it never worked.

On the 5th day i decided just to cancelled because it was not working correctly, they did offer to send a tech but by this time i was very unsatisfied and frustrated with there service.

I still had my Time Warner cable internet so i just stuck with them. Never had a problem with time Warner internet. 15 to 20 megs plus. Little pricey but hey i get the speed so ill just stay with they higher cost.

A month later i get a bill for $40.50 from centurylink, when i called them they said that that is the amount i have to pay.

54.95 prorated charge
-32.97credit adjustment