Complaint / Review
JustAnswer
Charged $28 for a Question Never Answered, No Contact Info

I contacted this firm in April to ask a question. They never answered me and only continued to bill me, although their website says they will only bill if a question has been answered to the client's satisfaction. I could not find a way to contact them. Finally, after much searching, I found a "contact us" link and sent them a letter explaining that they had not answered my question and that I did not want to be charged. They never answered me, and I continue to get solicitations from them.

They charged me $28, and I want my money back. I see now that the company is in California.