If you get a bad product from these guys, don't expect any help or customer support from them. This company has the worst customer care I have EVER had to deal with, online or in store. I got a bad product from them and never received a refund or full replacement, I got nothing but short pointless email replies.
I purchased a set of screen protectors for my smartphone which ended up being faulty (The ends weren't cut right so the bubbled up, looked horrible. They were neither swift nor helpful in getting me a replacement. If I wanted a better product I was going to have to pay more money!
First of all, if I wanted it replaced I had to pay shipping to get the crappy product back to them. Otherwise they would do it and subtract the cost out of my refund/credit.
Secondly, since I had purchased this product with a discount coupon code I obtained from a friend, I would not receive a full replacement unless I paid full retail price for the replacement product! So in the end I would end up paying MORE than the price of the product since I had to pay retail and shipping costs to get the crappy ones back to them, and go through an incredible amount of trouble in the process.
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