I have been to the best buy store many times. Every time I go to the store, there is many employees but no one to help the customers. Many of the employees are chatting with other coworkers or they simply are refusing to help the customers. Last year I purcharsed a PC, and I had the same problem getting help from the employees.
Today, I went to purchase a laptop, a camera, and a camcorder. I had a hard time finding help in the computer section. I would ask for help and was told to wait a minute. I finally had to get another person, and another, before one gentleman helped me. I needed help in choosing a laptop and everyone is always in a hurry to answer any questions!
Upon checkout, there was a long line. The process was as annoying as trying to get help in the different departments!
Best Buy needs to hire more employees or train the ones they have to have better customer service.
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