What I am going to describe is only the most recent abuse from this company. This abuse has been going on for years. Over the past year I have filed 3 Better Business Bureau complaints. But this time they have gone too far and I am forced to tell my story so that others never do business with this company. This is my story for the last 6 weeks with this incompetent, unprofessional, rude and abusive company.
I received my first invoice from Hostway on September 8 for $33.01. I wrote Hostway a check in a reasonable amount of time as I have always done for many, many years. I cut the check on September 16 and mailed it the next day. I typically sit down and cut checks twice a month. Once at the beginning of the month and once in the middle of the month.
Just 2 days after on the 18th, I receive an insulting and threatening email from Hostway, stating my account is past due, requesting the payment immediately and threatening to interrupt my services.
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