Contacted Hostway to change IP and nameserver addresses of our domain to Yahoo.com whom we contracted as our web provider. Original account was a free account on DotEasy.com (but hosted by Hostway).
It took three months for them to change the nameservers for our domain. A month after this they tell us that somehow we know owe them over $1000 for some account they set up surreptitiously and that we never contracted with them.
I have contacted their abysmal billing department with numerous emails, and eventually had to phone. Explaining the situation they refused to talk about the issue, and when I continued to state my case they cut me off. I have been cut off by them in this way three times.
Now they are threatening to send our details to a collection agency and credit bureaus. My final email to them was that if they pursue such sanctions as we dispute this issue, then we will be forced to sue for libel.
Has anyone else suffered the underhanded practices of this company?
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