Domain names are set to auto renew by default and after switching them not to auto-renew several times, they are set to renew. I've paid to renew several useless domains and they refused to refund my money, claiming I'm the one who made the mistake. I even called to complain about it and I was told it would not happen again. I just got an email notifying me that one would auto-renew, so I logged in to find neither on or off ticked for auto-renew. I was sure to click off yet again, saving my settings, then re-checking, just like last time this happened. I'll be sure to check my bank statements online daily to make sure they do not sneak another charge in there. I ordered them to remove my card information from their site/services, but I'd be willing to bet they have not.
I do not suggest any web developer use Hostway. I moved all active sites to a popular competitor and have had no issues at all.
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