I purchased this item for my laptop and it didnt work, i end up taken my laptop to be fixed and payed almost two hundred dollar and it took care of eveything and then some. I sent a e-mail for a refund and three weeks later nothing, no number and no return e-mail. You took my money but i didnt use the service and still cant use it.
Im hoping you all will do the right thing and give my money back. My receipt I.D. Reference number is ptlc-u300711-95cqn. I look forward to you responding back to this e-mail and soon.
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