Usacomplaints.com » Internet & Web » Complaint / Review: Ebay - Ebay s feedback system is a scam, don t trust the 100% positive ratings. #714775

Complaint / Review
Ebay
Ebay's feedback system is a scam, don't trust the "100% positive" ratings

I have been an ebay customer for over 10 years and realized over the years that especially seller with 500 feedbacks or more obviously have a way how to keep their positive feedback clean. To me it looks like ebay gives them special treatment removing any negatives, since these customers mean so much cash flow for ebay.

Just one example: Look at the feedbacks for user "infinity enterprises" - this guy claims that he has had over 1500 happy customers on ebay. However his feedback rating is only 735. If you take a closer look you will see that any rating that obviously was not positive, was withdrawn. Sometimes with a so called "mutual consent" which is questionable. I gave a negative to a car dealer in the past and it was removed with this "mutual consent" note without me ever agreeing to it or being notified. I believe that the so called "Feedback" on ebay is consumer fraud because it tries to make people believe that nobody ever had a bad experience with a particular dealer, even if this is not true.

Int was filthy ext was touched up with alot of paint which is now falling off! Mycierra8qk4 (138) Sep-29-04 09:38Reply by infinity-enterprises (Oct-02-04 17:05): Have 231 positives took care minor issue said was happy Some can't be pleased? Follow-up by mycierra8qk4 (Oct-20-04 10:15): Rcvd a threatening call re: removing my feedback - should have gave a negative

I have seen these kind of feedbacks with other "Performance dealers" many times. Buyers followed up on their feedbacks explaining that they were extorted or threatened to give a positive. If I look at the feedback for a particular dealer I don't care about any positives, I only look for negatives or for "mutually withdrawn" feedbacks. Ebay does not even give you an option to select only negative feedbacks, even if it would be a piece of cake for their programmers.


Offender: Ebay

Country: USA
Site:

Category: Internet & Web

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