When you look at the feedback rating of a seller on ebay you might be mislead since a negative feedback can be removed without the consent of the party which placed the feedback and without any reason.
I had placed negative feedback for a seller who cheated me. (I lost $ 400 on this transaction). A few weeks after placing negative feedback for him I saw that it was "mutually removed". I contacted ebay asking them how it is possible that the feedback was "mutually" removed without ever having contacted me and the response was: "If the other party does not respond the feedback will be removed without his consent"
If I had received anything I would have disagreed with the removal, since I was never contacted I did not have the chance to disagree. So, next time you see "feedback mutually removed" on ebay keep in mind that the "mutual" does not mean anything.
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