Usacomplaints.com » Internet & Web » Complaint / Review: Proactiv Solutions - Billed For Item Not Ordered & Not Received. #713871

Complaint / Review
Proactiv Solutions
Billed For Item Not Ordered & Not Received

Girlfriend tried Proactiv but cancelled because of auto renewal program. Placed a single one time order after that no problem. Then received a bill for ordering one product on June 15 which we didn't order. And because we never ordered it the product was never delivered. I sent an email to Customer Service and they told me ways I can pay for the product I never ordered. They didn't even acknowledge the issue. Their Customer Service and Accounting Department are the worst I have ever dealt with. Stay away.



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