If you order online from Proactiv they automatically sign you up for automatic repeat shipments and charges to your credit card. When you try to get it canceled it takes multiple phone calls and 4-6 weeks to get a refund. ...
I bought one month's worth of Proactiv over the phone and was disappointed in it because it bleached my towels. I decided to not order from them again because of that. Lo and behold, I kept receiving packages from them without my approval or request! Not only that but they sent me $100 worth of ...
I received a statement dated July 5 from Proactiv for $45.90 for product they shipped to me. I was surprised as I had previously cancelled my account by phone call and when this product was sent to me I wrote "refused" in big red letters and gve the box - unopened - to the post office to ...
This is the worst company ever! Once you sign up they will never stop billing you. I called numerous times to cancel and continue to be billed approx $50 a month! I call again and again and they just say, "Oh, I'm sorry, but you didn't call to cancel." Even though I have called almost 10 ...
I’ve been using ProActive for 8 years and never had a problem with shipping and billing until I moved out of state and had to 1) change my address and 2) change my credit card. You’d think this was the most complex procedure known to man with the way they colossally, repeatedly screw it up. With ...
Girlfriend tried Proactiv but cancelled because of auto renewal program. Placed a single one time order after that no problem. Then received a bill for ordering one product on June 15 which we didn't order. And because we never ordered it the product was never delivered. I sent an email to Customer ...