Usacomplaints.com » Internet & Web » Complaint / Review: Adaptive Ink - Net Loss. #711140

Complaint / Review
Adaptive Ink
Net Loss

I have reported previously on Adaptive Ink. Im using the Adaptive
Ink Mini Pro Series CISS on a HP 8500A printer.

Initially I was concerned about the secretive nature of
Adaptive Ink. If you go to their web site you will find limited contact
information. I happened to find their phone number but they NEVER answer it.
They only respond to someone interested in making a purchase.

I tried the product with skepticism. Based on my second
report I was actually printing with it. It probably saved me a complete set of
ink cartridges. Of course the Mini Pro Series CISS and extra ink cost 2 times
more than a set of 940XL ink cartridges.

Things looked good until the yellow ink bladder sprung a leak
and yellow die ran all over my furniture and the floor.

The Mini Pro Series CISS is now of no use to me. I emailed
Adaptive Ink and they said they had a problem with bladders coming apart. They
said they would replace the unit. I offered to pay for the parts since I had it
for 5 months. No more response from Adaptive Ink. I wait 2 weeks and contact
them regarding their support. Nothing.

Overall, the purchase of the Adaptive Products has been a
significant loss. I would be far better off buying two or three more sets of HP
cartridges and know my furniture and floor would not be destroyed.

From the review of other products, there are better designed
products on the market. Also HP has gone out of their way to make printing far
more economical with the HP 8500A printers. Im impressed with the integrity of
HP and question if trying to cheat the system is appropriate for moderate
amounts of printing.

The integrity of Adaptive Ink is disappointing.


Offender: Adaptive Ink

Country: USA   State: Colorado   City: Littleton
Address: 8601 W Cross Drive, F5 #165
Phone: 3039481470
Site:

Category: Internet & Web

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