When Called 866-389-3899 to place order over phone for TV advertisement of the TOTAL PILLOW the automated system took my order. I couldnt understand the system as the voice is choppy with pauses and appears to be malfunctioning. I received email confimration one month later for order and then when I received order found I was billed 3 times more than what I ordered. Called company and found they billed me for 5 pillow when I ordered only one. They told me I would be reimbursed but not for the 70.00 in shipping and handling. They charged me for their billing error! Dont order anything from this company. They are a scam and it took 6 weeks to get product, no confirmation response for what they actually charge you until you get the product. BAD COMPANY They also go by the following names for other products/companies: American Family Nurseries, AMS-Ktel, Baby Superstar, Bell and Howell, Bionica, Bissell, City Year, Cold Spring Direct, Direct Source, E-Media, ER Concepts, Etna Products, Fosdick Fulfillment Corporation, Fresh Baby, Furniture Fix, Genius USA Corp, Genome Cosmetique, Giovanni Piano Kit, Idea Village, Jet Air, Justice Direct, Living Well Montel Healthmaster, Matrix Chemical, Meltzer Media, NeoShaper, NRA, Nubrilliance, Over the Door Wonder Hanger, Pajama Jeans, Patch Perfect, Perfect Match, Pet Peeves, Portabook, Rak Gear, Renegade Direct, Right to Bare Legs, Shamwow, Siemon Company, Slap Chop, Sleep Garden, Songbird Hearing Aid, Strap Perfect, Total Pillow, Tuga, Tv Winners, Twin Draft Guard, Wellquest, Wonder Hangers, ZOW, Zud. SEE LINK FOR Better Business Bureau complaints:
http://www.bbb.org/connecticut/business-reviews/fulfillment-services/fosdick-corporation-in-wallingford-ct-39001219
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