Complaint / Review
Dslextreme
Unauthorized startup and "bill slam"

I am going to small claims court for an unauthorized startup
on an account. I am so desolate, DSLEXTREME cannot provide me service without a
dry loop. Verizon never installed it after 2 failed service calls and
dslextreme, who was suppose to wait for my call to start service, started the
service without authorization and racked up $400 in charges, late fees and
penalties. Also, their call center is in the Philippines
which in itself is a big mess. I will be filing small claims paperwork on
Monday. I have emails that prove my situation.