I bought a-10 x 20 cover from eBIGonline and was happy with my purchase till I applied it ONCE for that 4th of July. Whenever we attemptedto collapse-down the tent/cover, among the assistance legs bent just like a document straw. This will not need occurred because it must have been strong enough-not to fold throughout a basic proceedure. After I called back, I questioned easily might return plus they responded no... After I questioned easily might trade, they responded no... After I questioned easily might atleast purchase a substitute item, they responded no... After I questioned easily might contact the maker, they mentioned it had been in China plus they couldn't support me both. Their customer support is completely terrible, and as of this item seems possibly faulty or extremely cheaply produced. What is so aggrivating is the fact that eBIGonline.com won't remain behind what they market or wouldn't create one iota of work to assist. Again, I applied this ONLY ONE TIME and was burned with a inexpensive item, and a level cheaper organization. Watch out for (Most Suitable Choice) eBIGonline.com.
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