I recently bought three new mobile phones from Verizon and was provided a $50 refund on each telephone. Once the discounts ultimately came, these were within the from of the Citibank CREDIT credit card. I kept onto these cards till I had been prepared to buy another new telephone about the next point on my bill. While it had been time for you to purchase the telephone, I offered my three discount cards that obviously stated '50 BUCKS' within the bottom-left corner. The salesman kept attempting to check the cards plus they were rejected. She subsequently repeatedly attempted physically entering them-and these were rejected every time. I used nearly one hour in the kiosk attempting to finish my deal once the salesman ultimately named the client support quantity about the back of the card. She was informed that Verizon had positioned a resources hang on $1, $1 and $3 of the amounts of those cards. She can offer no description for this-but was just in a position to provide me $145 in credit towards what must have been $150 towards my pruchase. The salesman subsequently decided to contact the refund heart again on my account to solve the problem. She named me later that trip to work and quit a note the cards might be applied. A couple of days later, I attempted utilizing the cards plus they were REJECTED again! I named the discount middle and was informed I'd zero amounts about the cards. Again, no description might be offerewd why Verizon statements they'll provide you with a $50 refund, however they spot supports on the part of the resources and ensure it is as challenging because they are able to to get a client to make use of them. I recognize it's just $5, however it MAY BE THE PRINCIPLE OF THE PROBLEM! While Verizon guarantees me a $50 refund on the card, I anticipate a $50 refund - not $47 or $49. Not just is that this bad business training. For me, it's also dishonest. After ANOTHER ask my component towards the refund heart today, I'm being guaranteed the amounts could be launched about the cards, NEVERTHELESS, I'm still on-hold after 35 minute and 26 moments and also the customer support representative arrived on about 10 minutes before to inform me these were having an issue delivering the total amount on a single of the cards. Display today simply returned online to inform me these were having 'program problems' and he or she could not finish the launch of the resources holdon the final card. She's intended ot be calling their corporate workplace to possess somebody there look after it... Therefore, at this time, it stays to become observed whether I'll really obtain the remaining refund I had been guaranteed. I'm suspicious, and that I have acknowledge the measly $5 I'm presumably likely to obtain does not actually come near to paying me for my lost time and trouble. Unfortunately, I've another refund within the works for that next telephone and am not getting excited about more problems because of Verizon Wireless.
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