Usacomplaints.com » Internet & Web » Complaint / Review: Rockabilia.com - Poor item descriptions, bad to non-existent customer service, returns are hectic. #657868

Complaint / Review
Rockabilia.com
Poor item descriptions, bad to non-existent customer service, returns are hectic

Everything Helen S. Said! Very little of the description of the kind of printing artwork, which means you need to depend on the picture alone. I'd to come back the main one product that I did obtain, since it did not appear just like described, and also the size was too large and peculiar installation to get a Little, however it was the tiniest dimension. Therefore, their size data does not help significantly, but I understand this all hangs to the producer.

There must be an accessibility standing about the product site, since I'd delay nearly 2 weeks to get a backordered product before I simply needed to stop. I had been billed for that backordered product also, however never actually got a position update or approximately time period. It'd've been simpler when the backorders were billed at that time of cargo. Should you wanna consider your odds, better to strike up customer support before about product availability.

Results are frantic, and also you never understand whenever your reimbursement is released if you don't contact customer support or follow-up together with your lender. Their website statements, "There's a $5.00 restocking charge ($10.00 on menis and women's sneakers) on all delivered product, until a delivery error was produced by us. This charge includes all running, presentation and delivery costs for your return." Why do they actually require a restocking charge if their delivery is not free—cheapest delivery is $8—and also the products are not actually covered—only a folded top in a email carrier!? Therefore, you've to cover return delivery, are not delivered the $8 s/h charge, and shed one more $5-$10. Today you simply taken care of the whole product with simply these costs, and therefore are remaining with nothing at hand—may as well have stored them and offered it on eBay.

MAIN POINT HERE—bad item explanations, poor to non existent customer support, results are frantic, and also the only online shop that promises it is filled with nearly every uncommon or obsolete product, but the majority are unavailable and sometimes even stopped—but you will be awaiting these discontinued products an anniversary.


Offender: Rockabilia.com

Country: USA
Site:

Category: Internet & Web

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