I ordered photo albums online from Century Photo on 8/27/10. When I had not received my items, I called Century and was told that my items were on backorder and to check back. When I still had not received items on 11/1/10, I contacted Century and was told that items were still on backorder. I canceled my order on 11/1/10 but they did not refund my Visa ($100). I kept check my Visa statements but have not received a credit yet! I contacted Visa but they will not refund my money because I did not respond within their 120 day dispute window. When I contact Century, their computers are always "down" so they either can't check my order or cancellation or refund status. I cannot get my money back and I am out $100! And Century is still sending out emails for their latest "specials!" They are advertising products they can't supply. They will take your money but will not refund! I have recorded and saved all my correspondence with them and Visa so I can back this up!
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