Usacomplaints.com » Shops, Products, Services » Complaint / Review: Century Photo - Century Photo Products DO NOT TRUST CENTURY PHOTO and take your business elsewhere!. #666999

Complaint / Review
Century Photo
Century Photo Products DO NOT TRUST CENTURY PHOTO and take your business elsewhere!

Do not trust Century Photo. Do not place an order with them. Credit Card payments are processed immediately at the time of ordering. Everything you order will be back-ordered. They will not send a confirmation (thank goodness I printed mine when I ordered on line or I would not have one.)

I ordered over $130 worth of merchandise in Nov. 2010. They said part of it was out of stock until early Feb. 2011. They said if I wanted to pay 2 shipping fees, that I could have the in stock items sent right away. Of course I said no, who wants to pay 2 shipping fees?!

I called in mid Feb. 2011 when I had not gotten any word or merchandise from them. This time they said that everything was on back-order, and the hold up had been that they had to find a new manufacturer for their "My Favorite Recipes Album Set", and that the additional photo pages were also now on back-order. They said it would now be mid March when I could expect my merchandise.

It is now early April. I have not gotten any merchandise, or postcard offering me the opportunity to cancel my order (required by law when items are back-ordered for so long). I have not been able to get through on their always busy phone line during business hours (although I have called at many different times on many different days) and their mail box is always full after hours. I would love to be part of a class action suit if anyone is starting one!



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