Usacomplaints.com » Internet & Web » Complaint / Review: Windstream DSL - Customer service and repai. #652992

Complaint / Review
Windstream DSL
Customer service and repai

We've had repeated issues with the corporation. Each time it rains we've so much fixed and sound about the line we CAn't notice when somebody is speaking about the phone-line. We've existed below for just two and 1/2 decades and also have often had this dilemma, my men grandmother have existed below for more than 20 years and also have had exactly the same concern. We here the only means they are able to repair this matter when they emerge when it's pouring to repair the issue. On 2/23 I named windstream each morning since I'd no online sites, the DSL lighting might flash on after which set off. I had been told somebody could be here before 5pm. No body actually showed up, after I named that evening I had been informed on 2/24 somebody could be there between 8-12 each morning, no body showed up, then I had been informed they'd be there between 12 and 5pm, fortunately somebody could be below while I visited my university courses. After I arrived home and was attempting to utilize my pc it went real slow. The following day I named windstream and velocity check was ran post was 1.33 and download was. 33. Another solution was positioned to correct I had been informed there is said to be somebody below between 8-12 on 2/24. I called around midday and was informed there is said to be an individual below between 1-5pm to correct my web problems. The pace is displaying 1.0-2.0 mpbs, when my internet is operating precisely it's operating 54.0 mpbs. This really is 2/26 and that I named yesterday and allegedly somebody was said to be here today from 8-12 with no one confirmed, I subsequently noticed 1-3pm, somebody is meant to become below. I'm about the telephone again and today they're informing me 4-8pm it's said to be set. It's returning towards the same problem which was supposely mounted on friday. I've to make use of my web for college, I've powerpoints, podcast, my develop website and distributing research through my pc. I've not had the opportunity to complete some of this. I spend 130 per month to truly have the internet-phone and television, the support has only been terrible. I also had the McCafe virus defense through the organization and that I wound up obtaining a disease, after I named windstream they simply wish to move the dollar onto Mccafe. Windstream believes simply because they possess the monopoly on the web and phone-in this region it doesn't matter. Maintain it-up and that I am in the stage I'll change.


Offender: Windstream DSL

Country: USA

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google