On 12/31 new years i purchased brand new GQ 5020 pc and did not by the extended waranty bacause it had 1yr manufactor waranty 32 day later my computer made a pop noise and stop working call support service 1 800 line said to probably a video card went back to fry thinking they would help me deal with manufactor to send it back or contact them for me being i could not get anybody to basicly help me from there vendor or supplier they said because i did not purchased the extended waranty they would not help so quick thinking i decide to go
talk to the in store repair service charged me about sixty dollars to diagnose the pc paid the fee and left. Turn out the mother board went bad no explanation. Just bad when i ask why to tech don't know replied so called tech. Two motherboards later after buying the last one which i was told they had i yr warantys same problems keep happening and the mother board were not waranty but were discontinued mother board not produced in three yrs any way try to have my money refunded lot of headaches finaly wents somewheres else i went pcs systems very nice people sold me 1 mother board it went bad said you know what bring it in i'll check it because that a goo d mother board that should not of happen turns out a bad power supply was the culprit they sold me a case and waranty out the board pieced together in about a matter 2hrs you tell me that fry sevice department is expert in computer look like not enough experienced to me i hope fry goes out of business paying back all the hard working people they rippoff i spent 500.00 on pc plus 700.00 in parts and labor were did i save moneyx you figure it out i would not even shop fry grocery store i hate that company took avantage my no skills to computers
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