Beware!!! This company does not live up to any of the guarentees it promises on its sign on page!!! All they have done is taken $ out of my bank account!!! They do not have live people that you can talk to when you have issues and trust me you WILL have issues. The Live chat is done by computer. If you call the 1-800 number it will ring and ring put you on hold and disconnect after you wait for 10-15 mins.
After approx 25 calls I did get a non-english speaking support person who listened to about 1/4 of my problem and then told me I needed billing dept but he was transferring me to the sales dept. And I could ask for billing from there. After the phone rang for 4-5 mins. I was disconnected and I never was able to connect to any other person after that.
After several more attempts of waiting 10-15mins on hold only to get disconnected AGAIN I decided to web chat even though the other 2 web chats I had prior to today did nothing in the way of helping resolve issues.
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