DVRs are of poor quality. If you have a tech come to your house, you don't even get a new replacement DVR. Even if it's the fourth machine you want changed out in 2 1/2 years. I've had Mediacom come to my house more in that time than Comcast in 21 years!!! Why can't Mediacom fix this problem. I had ...
They advertise reliable service, they lie. We ordered all three services. 3 weeks later we had to drop tv for satellite because we didn't get the hd we paid for and the rest if the channels looked like crap. 2 months later we dropped telephone for Vonage because we went a month with no phone ...
Mediacom cable in Effingham, IL. Is taking advantage of their existing customers & seniors. Their customer service is terrible. A new customer pays $89.95 My parents pay $211. Customer service tells me to switch them to another company, getting a new customer is more important than keeping my ...
I took two hours off of work to get my cable box fixed. It has never worked properly. The repair guy never showed up. So, I have a broken product. I can't return it, because I'm under contract. They want $230.00 to change alter my broken system. I asked to speak to a manager and was hung up on. ...
Mediacom is the biggest joke of a service provider in world history. None of their hardware works, the cable box cannot separate an HD signal and send it to the TV, the box locks up at will, constantly, and then decides to reboot itself about every 15 minutes. If you try to select an HD channel you ...
I've had only difficulty with my Cable Television, web, and telephone support with Mediacom. I've their VIP support (laugh) which plans all 3 to get a discount. After I have difficulty using the Television or Web I will often have no telephone aswell and so I cannot call to protest. The telephone ...