After two days of having an account with SiteTurn, I canceled the service. Their 24/7 Customer support was non-existant, they incorrectly charged my bank account, and I never recieved the software. Their money back guarantees offers a refund if you canceled within 30 days. I have not recieved a refund. And they will no longer respond to my emails.
It seems this is not the first time it has happened. I researched a found a few other people complaiming that they do not honor their guarantee.
The following charges were incurred on my account.
10/24 $46.45
10/27 $50.00
11/26 $38.95
The Guarantee
Under our "30 Day Money Back Guarantee" program, SiteTurn Networks will provide customers with a full refund on all hosting services paid, if the customer requests the service cancellation with a valid customer service complaint, within the first thirty (30) days of account activation.
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