I have being a customer for earthlink, internet service provider for last 7 years and pays $ 29.75 each month. When ever trouble shooting is necessary i call earhlink.
Yesterday i called earhlink, since my wirless network was not working. They said they need $ 7.00 and refuse to help me, although they have previously helped me without a charge.
I consider this is an Fradulant charge and a bad buisness practice and if this continue i will cancell service will join another provider.
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